Quantum Socials Privacy Policy

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Effective Date: 9 October 2024

Quantum Socials (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the NDIS Code of Conduct.

By accessing or using our website at www.quantumsocials.com.au, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address and NDIS plan number for you or any other person’s personal data that you provide in interactions with us, or to third parties including businesses who are related corporations, with whom we have an arrangement, partnership, or joint venture with that may be collected, used, disclosed and/or processed by us.
• Demographic Information: Age, gender, and any additional information you provide to us.
• Health Information: Relevant information pertaining to disability support needs, if applicable and with your consent.
• Membership Information: Details related to your membership in our social club.
• Usage Data: Information about how you use our website and services, including IP address and browser type.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and manage membership services and support.
• To communicate with you about your membership, events, and activities.
• To improve our website and services based on user feedback and preferences.
• To comply with legal obligations and regulations, including those set forth by the NDIS.
• To send you newsletters, promotional materials, or other information you have consented to receive.

3. Disclosure of Your Information

We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Compliance: We may disclose your information where required by law or to comply with legal processes, or to protect our rights or the rights of others.
• With Your Consent: We may share your information with other parties with your explicit consent.

4. Data Security

We take the security of your personal information seriously and use reasonable technical and organizational measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Under the Privacy Act, you have the right to:

• Access your personal information held by us.
• Request corrections to your personal information if it is inaccurate or incomplete.
• Withdraw your consent to our use of your information at any time, subject to legal obligations.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies

Our website may use "cookies" to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and improve our services. You can choose to accept or decline cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Quantum Socials
Email: info@quantumsocials.com.au
Phone: 0490 904 008
Address: PO Box 2620, Rowville VIC 3178

This Privacy Policy is intended to inform you about our practices regarding the collection, use, and disclosure of your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.